Privacy & Policy

 Note: This Privacy Policy forms an integral part of the Terms of Use and other policies, disclaimers etc. available on the Website of Madhurmani Networks Private Limited (www.sanatan.in) and shall be read in conjunction.


This privacy statement applies only to information collected by the Website (www.sanatan.in). We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

  • Our privacy policy is subject to change at any time without notice.
  • By visiting the Website (www.sanatan.in) you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.
  • By mere use of the Website (www.sanatan.in), you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

This Privacy Policy describes how Madhurmani Networks Private Limited (www.sanatan.in),the “Site” or “we”, collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

2. Information We Collect

2.1. Personal Information
We may collect personal information from you when you create an account, place an order, complete a transaction, sign up for newsletters, participate in surveys or promotions, or otherwise interact with our Services. This information may include, but is not limited to:
  • Name
  • Contact information (e.g., email address, phone number, shipping address)
  • Payment details (credit/debit card information, billing address)
  • Profile information (e.g., username, profile picture)
  • IP address
  • Geolocation data
  • Device information (e.g., device type, operating system)
2.2. Non-Personal Information:

We may also collect non-personal information about your use of the Services, such as browsing behaviour, referring websites, and other technical information. This information is aggregated and does not directly identify you.

2.3 Purpose of collection: 
  1. To load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
  2. Provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  3. Provide customer support.

2.4 Source of collection 

Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

2.5 Disclosure for a business purpose

Shared with our processor Shopify, Razorpay, Interakt and affiliate partners.

3. How We Use Your Information

3.1. Personal Information
We use your personal information to provide, maintain, and improve our Services, process transactions, fulfil orders, and communicate with you regarding your account and purchases. Additionally, we may use your information for the following purposes:
  • Personalise your experience on our website
  • Send you marketing and promotional materials (you can opt-out at any time)
  • Conduct research and analytics to enhance our products and services
  • Prevent and detect fraud and unauthorised activity
3.2. Non-Personal Information

Non-personal information is used primarily to analyse trends, track user engagement, and improve the overall user experience.

4. Sharing Your Information

4.1. Third-Party Service Providers

We may share your personal information with trusted third-party service providers who help us operate our business and provide the Services. These service providers are bound by confidentiality obligations and are not allowed to use your information for any other purpose.

4.2. Legal Compliance

We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

4.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  1. We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information (here). You can also opt-out of Google Analytics (here).
  2. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Advertising Standard Council of India (“ASCI”) code of conduct (here).

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and collect non-personal information about your usage patterns. You can modify your browser settings to refuse cookies, but this may limit some features of our Services.

6. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our Services are not intended for children under the age of 12, and we do not knowingly collect personal information from individuals in this age group.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Madhurmani Networks Private Limited

33-34, Civil Lines, 
Gorakhpur 
UP, India (273001)
Email: support@sanatan.in

 

Team Sanatan